"Let a fool hold his tongue and he will pass for a sage," wrote Publilius Syrus more than 2,000 years ago in ancient Rome.
Such wise advice from ages ago has never been more relevant. In the modern professional world, we are suffering from a listening crisis.
Actually, it's a "lack-of-listening" crisis.
Whether your role is executive, managerial, sales, customer service or anything else, it is critically important to your success that you listen.